Flight awards for U.S and Canadian members
Partner flight awards
How to redeem awards
Miles & More Award Catalog
Requesting and receiving your award is as easy as it is convenient. Reserve your award by calling or mailing your request to the Customer Service Center at least seven days before your departure, and your ticket will be sent to you by mail. If your request is received between three and six days, your award ticket will be processed and sent to you by express mail for a fee. Requests received less than three days before departure, cannot be processed. Award seats for flights as well as Adventure Awards are limited and subject to availability.
To make your reservation by phone, call Miles & More Customer Service at 800 581-6400 between 8 am and 8 pm EST, Monday through Friday. Please remember to have your PIN (Personal Identification Number) ready.
Take someone along.
* same residence required.